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- Participation in Ciao Surveys
- Ciao Surveys offers registered members the opportunity to participate in online surveys and surveys via sms. These surveys are either directly commissioned by product manufacturers themselves or commissioned by market research agencies (both hereinafter referred to as "commissioners").
- Members who have signed up to participate in surveys (hereinafter "participants") may be sent survey invitations by e-mail or SMS. The frequency of the invitations depends on, among others, the amount of information given by the members at the time of registration. The participant has no legal right to be invited by Ciao Surveys to participate in surveys.
- Only persons over 14 years of age can participate in online surveys.
- The participant is free to choose whether or not to participate in the respective survey.
- The participant obligates him or herself to fill out the surveys accurately and in particular to not give any false or absurd answers.
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- Compensation
- The participant will receive compensation for a survey that has been filled out completely and truthfully and can be analysed. The type and amount of this compensation is defined in more detail in the respective invitation e-mail or sms. The compensation can consist of an amount of money, participation in a raffle or of a similar reward.
- Surveys may contain filter questions to determine whether a participant belongs to the target group for a given project. The survey will automatically end if, after these filter questions are answered, it is found out that the participant does not belong to the requested target group. Similarly, the survey may end if a quota is reached for a particular target. In these cases, a right to compensation only exists if the commissioner expressly guarantees a reward for answering the filter questions.
- Compensation for survey participation is usually credited to the Ciao Surveys account of the participant within one month after participation.
- When a minimum of 5 GBP has been credited to the participant's Ciao Surveys account, the participant may request a payment by PayPal.
- The credit expires if a participant has not logged into the member’s area for six months and has not participated in any surveys. It expires as well if Ciao Surveys membership is terminated before applying for the payment.
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- Data protection
- The privacy of the personal data provided by the members is of the utmost importance to Ciao Surveys. Please read about this topic in the Privacy Policy.
- Some surveys require personal data to ascertain whether or not the participant belongs to the target group requested by the commissioner. Even so, no information will be given out that allows the commissioner to personally identify the participant, unless you gave your consent to the transfer. If the participant’s name, address and/or telephone number are asked for in a survey, there is no obligation to provide these data. In all other cases, every piece of information that the participant provides in the context of the survey is analysed and given out in an anonymous form in which the participant is not identifiable.
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- Cancellation of participation
- Ciao Surveys reserves the right to cancel a user's account and remove his or her registration after 3 days of notice. The right to cancel a membership without prior notice for an important reason remains in place. Members may cancel their account membership with a one week’s period of notice. Ciao Surveys needs the time from cancellation until the next regular system-update to delete you from the invitations-list.
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- Copyright
- The contents published on Ciao Surveys’s website are legally protected. Duplications (including excerpts of content), especially for commercial advertisements or commercial use, require Ciao Surveys’s prior written consent. A copy of contents is solely permitted to be made exclusively for personal, non-commercial use under the condition that the origin of the contents stays recognisable, for example through a statement of the copy’s source. Any further duplication, distribution or publication of contents without Ciao Surveys’s previous written authorisation is forbidden. Authorisation can be requested by writing to survey@ciao-surveys.co.uk. Survey content (pictures, films and text) is protected by copyright and may not be reproduced, adapted or passed on to a third party.
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- Confidentiality
- The participant agrees to hold in strict confidence and to not disclose to any other parties information, pictures of other content learned in connection with any survey, project, questionnaire or other market research activity related to Ciao Surveys.
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- Liability
- Ciao Surveys is only liable for deliberate acts and gross negligence, as well as for the violation of significant contractual obligations; in this last case, however, Ciao Surveys’s liability is limited to typically predictable damages.
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- Modification of the General Terms and Conditions for Online Surveys
- Ciao Surveys reserves the right to change the General Terms and Conditions at any time with a minimum of two weeks notice. Notice is given by publishing the modified Terms and Conditions on the Ciao Surveys homepage. Members have the right to object to the new Terms and Conditions within four weeks of their being published. If no objection takes place, the new Terms and Conditions are considered accepted.
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- Legal jurisdiction and address for service
- This agreement is governed by the law of the Federal Republic of Germany. The address for service is Ciao Surveys registered office if both parties are business people. In all other cases, the address for service is determined by the legal provisions.
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- Severability clause
- In the event that one or more provisions of these Terms and Conditions be deemed wholly or partially invalid, the remaining provisions shall remain in full force and effect. Any provision that is invalid shall be replaced with a provision that is as similar as possible to and best meets the intended purpose of the invalid provision.
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© 1999 - 2009 Ciao Surveys GmbH. All rights reserved. The opinions posted on Ciao Surveys are the responsibility of their authors and are in no way an expression of Ciao Surveys views.
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